FAQs
It’s not insurance, it’s a smart service for smartphone repair that gives you maximum peace of mind.
With smartphones pricing and repair cost increasing. Huge saving cost and value for money with IN.SHIELD.CARE.
One time screen crack repair or 12 months extended warranty*
Buy with new smartphone at point of sales or within 12 months of manufacturer warranty period.
For $0.20 a day will keep your mobile lifestyle active. Retail price at $148.
No service fee will be charged for each service repair
It's easy! Scan the QR Code and fill up the customer detail and information.
Your device IMEI MUST match the IMEI on our records.
Yes, there is no minimum contractual period.
No refund upon purchase.
Upon validation, our customer agent will send an email/whatsapp to you on the successful registration/activation.
You can contact our hotline, 6586-7780 or drop-off the smartphone at our appointed service repair collection centres.
Once your smartphone is repaired, our care agent will contact you for collection.
Warranty repair is covered between 1 – 3 months
Yes, it is transferable. T&Cs apply.
Yes, each device will need a separate IN.SHIELD CARE (one enrollment/activation per IMEI).
Contact your smartphone manufacturer for support and if a replacement is issued, call our hotline to update the replacement smartphone details.
Operation hours : Monday – Saturday, 11am – 7pm.
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Close on Sunday and Public Holidays.